We're Here to Help You Succeed
At PeakIDX, we are committed to your success and satisfaction. Our dedicated support team is here to assist you every step of the way, ensuring you get the most out of our platform. Whether you're setting up your website, customizing features, or troubleshooting an issue, we're just a call or click away.
- Comprehensive Onboarding: We provide a thorough onboarding process to help you get started quickly and effectively. Our team will guide you through the initial setup, ensuring your website is up and running smoothly.
- Responsive Customer Support: Our support team is available to answer your questions and resolve any issues you may encounter. We pride ourselves on our quick response times and effective solutions.
- Extensive Knowledge Base: Access our online knowledge base, which includes articles, tutorials, and FAQs to help you find answers and learn how to use our platform effectively.
- Regular Updates and Improvements: We continuously enhance our platform based on user feedback and industry trends, ensuring you always have access to the latest features and improvements.
- Community Engagement: Join our user community to connect with other PeakIDX users, share experiences, and learn from each other.
By leveraging our support resources, you can maximize the benefits of our platform and achieve your real estate goals with confidence.
- Personalized Training Sessions: We offer one-on-one training sessions to help you and your team get the most out of our platform. Our experts will tailor the training to your specific needs and goals.
- Multi-Channel Support: Reach out to us through various channels, including email, phone, and live chat, to get the assistance you need in the way that works best for you.
- Proactive Monitoring: We monitor our platform to identify and address potential issues before they impact your experience.
- Feedback Loop: We value your feedback and use it to improve our platform and services continuously.
PeakIDX is a service created by Zgraph, Inc. You can reach out to us by phone or through a dedicated contact form in your account:
Submitting a Support Inquiry
The Contact Us link directs you to a form for submitting a support inquiry. Use this form to report issues, ask questions about your account or features, or provide feedback.
Key Information to Include
When submitting an inquiry, please provide as much detail as possible to help our support team assist you efficiently. This may include:
- Screenshots of any errors or issues you're experiencing.
- Specific steps to reproduce a bug.
- URLs of pages related to your question.
- Account information or any relevant IDs.
